THROUGH THE CLIENT'S EYES

SIBUR has completed its annual customer satisfaction survey.

Jointly with GfK Rus, an international social and marketing research institute, SIBUR conducted the annual customer satisfaction survey. The research done in January–February 2017 provides partners' feedback and reviews on the Company in general and on sel ect aspects of its operations, including SIBUR's product offering, team, technical support, logistics services, contractual support, and commercial offers.

SIBUR's business units are currently analysing the survey results to come up with an action plan for improving the internal processes based on the comments received fr om the survey respondents.

SIBUR takes this opportunity to thank all the contributors to the survey.

We are confident that this feedback will help SIBUR bring about further improvements to the benefit of our customers.

Download PDF

Other publications

Gold winning product

Polypropylene of SIBUR's Tobolsk site takes prize in the GEMMA International Awards.
“We are looking forward to the launch of ZapSibNeftekhim”

Miron Gorilovsky, President of POLYPLASTIC Group, speaks on weathering the downturn and on the future of the Russian pipe market
Good things come in small packages

SIBUR offers new packaging solutions.
We do not leave our own behind

Stories from SIBUR’s client relationship track record
Responsive Future

Transition to circular economy is a top item on the global agenda.

Gold winning product

“We are looking forward to the launch of ZapSibNeftekhim”

Good things come in small packages

We do not leave our own behind

Responsive Future