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  1. Crisis management plan: Agile + Digital

    ... data provided by the Federal Tax Service, the number of micro, small and medium-sized enterprises stood at 5.7 million as at 10 December 2020. A month earlier, the number was 5.6 million. In the wake of the first wave of the pandemic, the number of SMEs fell dramatically, and is only slowly recovering. Changes in shopping behaviour Selling requires the development of new skills, capabilities, and business and pricing models. Overall digital adoption is almost universal, even in countries that had ...