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  1. Research results

    According to the annual survey results our clients commended their interaction with SIBUR. In October – January 2021, SIBUR conducted an annual study in which 681 customer representatives from the FMCG sector, chemical, construction, energy, automobile and other industries took part. The survey measured the NPS index (Net Promoter Score) and the CSI (Customer Satisfaction Index) index – the overall satisfaction with the company and satisfaction ...

  2. Plastic in 2021: consumption outlook

    ... this type of packaging does not have any effect on the quality, safety or taste of a product, when it contains recycled materials. Therefore, we expect that the existing obstacles will be removed, speeding up our transition to a circular economy”. FMCG: the impact of working from home In 2020, as many employees transitioned to remote working, the Russian FMCG market grew by 3% in monetary terms, according to actual annual retail sales data collected by NielsenIQ (formerly Nielsen). Across all quarters ...