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    ... introduced innovation made it possible to record and archive the answers of respondents who disclosed their data in the client cards in CRM. This will allow the company to track the level of satisfaction of its partners and constantly improve the level of service, guided by the preferences and wishes of the clients. Your comments make us better. For example, in 2020, SIBUR implemented one of the most sought-after initiatives among customers in logistics – automatic notification on the status of shipment ...