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  1. Crisis management plan: Agile + Digital

    ... the past year sales situations have changed dramatically, requiring rapid customer responsiveness as well as remote and digital interactions. In response to changing buying preferences, sales organisations have started moving to become more agile. “Agile” put in place new working practices and a new operating model, built around the customer and supported by the right processes and governance. Underpinning and enabling the dynamic, fast pace of agile sales teams are the stable practices ...